FAQ

Frequently Asked Questions

Are these chairs comfortable?

Ask anyone who's sat in one; they're consistently surprised! We started building Trippy chairs precisely because they were so shockingly comfortable. The perfect recline, the fine-tuned seat height, the freedom from sidewalls or body-swallowing polyester—it's like ancient designers knew what they were up to.

How much does my chair support?

With our unique maple & metal construction, every Trippy Adventure Chair can support up to 1,000 lbs - even the Lil Trip. It’s for everybody!

How do I care for my chair?

We build these chairs with natural materials, which will change color and develop character over time. If a lot of dirt builds up, though, just clean it off with a soft microfiber cloth and warm water. Avoid abrasives sponges or chemicals, and always dry with a cloth (air-drying’s overhyped). And when you’re not out adventuring, store your Trippy chair somewhere safe and warm.

What’s the best way to assemble the chair?

It’s simple! With the stored chair on the ground:
1. Pop It - Pull the seat up and out of the bracket.
2. Drop It - Set the seat down vertically, like a walking stick.
3. Twist It - Turn the seat and board to face one another.
4. Lock It - Lift the seat and insert it into the board.
To disassemble the chair, may we recommend:
1. Pull It - Pull the seat back out of the board.
2. Drop It - Without picking up the board, lift the seat and drop it into the bracket (you’ll hear a satisfying magnetic “plunk!”)
3. Walk It - Snatch a handle and start walking!

Where are your products manufactured?

Trippy Adventure Chairs are handcrafted and assembled by our team in Fort Worth, Texas! You can read more about our manufacturing here.

Do you offer returns or exchanges?

Every Trippy chair is backed by our Far Out Forever guarantee. If you manage to break one of our chairs, well, now you've got a good story to tell! Shoot us the deets at hello@trippyoutdoor.com, and we'll replace your chair at no cost so you can get back out there and enjoy.
If you'd rather return or exchange your chair, head over to https://trippyoutdoor.com/returns to easily print a label and find a return location. If there’s something else we can help with, just shoot us an email hello@trippyoutdoor.com!

What else is Trippy going to make?

We’re busy designing and building a variety of rad products, including more sizes and accessories for our chairs. Sign up for our mailing list to be the first to know about our launches!

How can I contact customer service?

We care about what you think! Send us a message at hello@trippyoutdoor.com or slide in our DMs @trippyoutdoor to let us know what’s on your mind.

What forms of payment do you accept?

We are all about acceptance. You can use Shop Pay, Google Pay, Apple Pay, Facebok Pay, PayPal, or a good old fashioned credit card. If you want to break up your purchase, select Klarna at checkout to pay in four interest-free payments over six weeks.

Will you be my friend?

We love making new friends. We’d be stoked if you left us a review. Or you can make it official and follow us on social!